Get in Touch
We appreciate your interest in ODDSET. This page provides clear guidance on how to contact us and what types of inquiries we can assist with. Our goal is to ensure you reach the right department quickly and efficiently.
Please review the information below carefully before sending your message. This helps us manage expectations and provide the most relevant support.
Who We Are (Independent Review Site)
ODDSET is an independent affiliate and review website dedicated to evaluating online gambling brands, including sportsbooks and casinos. We provide unbiased reviews, comparisons, and informational content to help users make informed decisions.
It is crucial to understand that ODDSET is NOT an online casino, sportsbook operator, or gambling platform. We do not operate any gambling services, hold player accounts, process financial transactions, or manage any aspect of betting directly. Our role is solely to review and provide information about third-party operators.
What We Can Help With
As an independent review site, ODDSET can assist with the following types of inquiries:
- Feedback on Our Reviews: If you have comments, suggestions, or believe there is an inaccuracy in one of our published reviews or articles, please let us know. We are committed to maintaining accurate and up-to-date information.
- Content Corrections: For any factual errors or outdated information found on our website, we welcome your input so we can make necessary corrections.
- Partnership and Advertising Opportunities: Businesses interested in collaborating with ODDSET for advertising, affiliate partnerships, or other business development initiatives should contact us through the appropriate channels.
- General Website Inquiries: Questions related to the functionality or content of the ODDSET website itself, excluding specific gambling operator issues.
What We Cannot Help With
Due to our independent status, ODDSET cannot assist with matters directly related to your accounts with online gambling operators. We do not have access to operator systems or customer data. Therefore, we cannot help with:
- Player account management (e.g., login issues, account verification, closing accounts).
- Deposits, withdrawals, or payment processing queries.
- Bonus disputes or promotional offer clarifications from operators.
- Betting outcomes, wager settlements, or specific game results.
- Technical support for an operator's website or app.
- Complaints about an operator's customer service.
For any of these issues, you must contact the relevant online casino or sportsbook operator directly using their official customer support channels.
Account, Deposit and Withdrawal Issues
If you are experiencing problems with your player account, including login difficulties, account verification (KYC), deposits, withdrawals, bonus disputes, or any other transaction-related issues, you must contact the specific online casino or sportsbook where you hold the account. ODDSET does not have the ability to access your account information, process transactions, or intervene on your behalf with any operator.
Each licensed operator is legally required to provide direct customer support for their players. Please refer to the "Contact Us" or "Help" section on the operator's official website for their specific support options, which typically include live chat, email, or telephone.
Legal Inquiries
For all formal legal inquiries, including data protection matters, contractual questions, or other legal correspondence pertaining to ODDSET as an independent review website, please use the dedicated email address provided below. This ensures your inquiry reaches our legal team promptly.
Email: [email protected]
Please note that this email is exclusively for legal matters concerning ODDSET and not for player disputes with gambling operators. Misdirected emails may experience significant delays in response.
DMCA and Copyright Takedowns
ODDSET respects intellectual property rights. If you believe that content on our website infringes upon your copyright, or if you have a Digital Millennium Copyright Act (DMCA) takedown request, please send a formal notification to our designated copyright agent. Your notice should include all information required by applicable copyright law, including identification of the copyrighted work, identification of the infringing material, and your contact information.
Email: [email protected]
We will review all valid copyright infringement claims and take appropriate action in accordance with applicable laws.
Responsible Gambling Resources
ODDSET is committed to promoting responsible gambling. While we do not offer direct support for problem gambling, we strongly encourage anyone struggling with gambling-related issues to seek professional help. If you or someone you know needs assistance, please contact a recognized responsible gambling organization. These organizations offer confidential support, advice, and resources.
- GamCare: Provides free information, support, and counselling for problem gamblers in the UK.
- Gamblers Anonymous: A fellowship of men and women who share their experience, strength, and hope with each other that they may solve their common problem and help others to recover from a gambling problem.
- National Council on Problem Gambling (NCPG): Offers a national helpline and resources for problem gambling in the USA.
Remember, responsible gambling is about staying in control and knowing when to stop. If you feel gambling is becoming a problem, please reach out for help immediately.
Response Times
We aim to respond to all legitimate inquiries within 2-3 business days. However, response times may vary depending on the complexity and volume of messages received. We appreciate your patience and understanding. Please ensure your inquiry is directed to the correct department as outlined above to avoid delays.
Thank you for contacting ODDSET.